Customer reviews of Alan Tully Cars
At Alan Tully Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Alan Tully Cars
Based on 57 customer reviews
By Andrew S on 29 October 2017 | Purchase not verified
Bought my car from Alan Tully 8 months ago and have no regrets. All cars in the show room were beautifully presented. The one I went to look at was immaculately clean inside and out. Looking at the paperwork the last Mot had an advisory for a worn tyre which the dealer sorted. Another tyre was replaced at cost. After a bit of negotiating the deal was done although I have to say there was no pressure sales tactics used which was refreshing. The inspiration behind this review was the aftercare. After my 3 month warranty had expired I went to buy a spare wheel and tyre for the car as it came with the spray gunk. It was then I noticed the 2 new tyres fitted when I bought the car were wider than the hand book spec. I phoned the dealer not expecting any help but to my surprise they asked me to bring the car so they could swap them for the correct size. The new tyres were also upgraded to a higher spec. I am extremely impressed with Alan Tully cars and would use again.
BMW 3 Series
By Nick Haig H on 23 October 2017 | Purchase not verified
Really friendly staff and extremly patient. I purchased a BMW from them today and there were really helpful. Call back afterwards to check on a couple of things and the staff were helpful and assured me their help if anything was amiss.
MINI JCW R56
By Karl A on 22 October 2017 | Purchase not verified
Excellent dealership! Joe arranged everything quickly and the test drive was as I expected! The car was exceptional inside and out and very mechanically sound! Highly recommended!
100% First class Garage
By Lloyd S on 09 October 2017 | Purchase not verified
I bought a Mini Cooper S convertible online , I live in Cornwall JOE sorted out delivery for me it was first CLASS, I never seen the car untill it was delivered , The car was as discribed to me , I have had the car just under 3 month and a couple of small problems , once again the warrantee is as discribed 100%. This Garage come HIGHLY RECOMMENDED BY ME TO ALL This is the best car garage i have had the chance to deal with ,do not hesitate to buy a car from them .
Excellent Service All Round!
By Jack H on 04 September 2017 | Purchase not verified
Helped us all the way through purchasing my first car, lovely guys willing to help wherever possible and reasonably priced cars too. Offered to pick us up from the train station when we went to collect the car and allowed us to test drive it beforehand and ask questions etc..
Excellent car and customer service
By Rob Q on 21 August 2017 | Purchase not verified
Allan and his son Joe are the real deal - they go out of their way to make sure the cars they supply are first rate and the customer service I received was outstanding. This is a well established dealer that has great reviews and they clearly go out of their way to make sure you get both good value and good service. My experience of them lived up to the standard of reviews - hence I have rated them 5 starts.
Excellent - the best place to buy a car!
By Karen D on 11 August 2017 | Purchase not verified
My husband and I have both bought a car from Alan Tully in the last two weeks - p/x our old cars for newer ones. We got a really fair price for our old cars , the service was great and the team could not do enough to help - nothing was too much trouble. When we come to change cars again, we will try Alan Tully before any other dealer!! We could not recommend them enough!
First class service!!
By Michael M on 08 August 2017 | Purchase not verified
I actually bought my car on holiday. Seen it online, called the night before, drove down from York the next day and within 45min was driving back up with a new car, whilst trading in my old one!! I received fantastic, friendly assistance with a relaxed yet professional manner. Great service cannot recommend highly enough!!!
Absolute pleasure dealing with Alan Tully cars!
By Linda K on 20 July 2017 | Purchase not verified
I have just bought a beautiful car from 'Alan Tully Cars'. Their Customer Service is the best I have experienced full stop! I was a bit apprehensive initially but once I had spoken to Mr Tully I was absolutely confident that the car I was buying was indeed a brilliant buy! There was no flannel about 'other people showing interest in the car' he was very helpful and easy to talk to and answered everything I asked. Being a woman sometimes we are put off talking to the usual 'Sales Rep' especially when it comes to cars because most of us don't really know when they are talking rubbish. I saw the car rang Mr Tully up even though it was a Sunday he was very happy to talk to me. Rang the next day and he very kindly got someone to drive the car 85 miles with the Crossfire to my home in Holmfirth The car was immaculate I was over the moon when I saw it and have nothing but praise for the people of this 'family run business'. When customer service is paramount they excelled I
Fist class service.
By Michael S on 06 July 2017 | Purchase not verified
These guys have gone a long way in restoring my confidence in used car dealers. After looking for quite some time to find my dream car I came across these on Auto trader. The car may not have been the most expensive they have ever sold but that did not matter. The car did develop a fault after around one week but that was something no-one could have foreseen. All it took to resolve the issue was a call to Joe and it was sorted over the phone without the need for me to drive some 80 odd miles. These chaps will be getting more of my business in the future and I shall recommend them to anyone looking to purchase a quality vehicle. Thanks Guys.
Alan Tully Cars
- 07891 616277 0115 9240407
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|Tuesday||09:00 - 18:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:00 - 17:00|
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